For estate agencies
We build the system that sits behind your portals, your website and your branches: capturing every enquiry, answering it fast, qualifying it and getting it to the right negotiator with a booked viewing or valuation attached. Your team keeps every decision on price, offers and contracts.
A demonstration of the enquiry-handling system we build for estate agencies. Every step is visible in your CRM and nothing is sent that your team has not approved.
Sound familiar?
Owners, directors and operations leads of estate agencies with two or more branches
A buyer requests a viewing after the office closes. The lead sits in the branch inbox until someone opens it, and by then they have booked with the agent who replied first.
Every enquiry gets the same treatment, so a proceedable applicant with a mortgage offer in hand waits in the same queue as someone three years from moving.
A vendor was promised a call back after the second viewing. Whether that happens depends on which negotiator remembers, and what else is on that day.
Booking a viewing means three emails, a missed call and a negotiator checking their diary between appointments, while the applicant waits for a slot.
Hundreds of past applicants and vendors sit in the CRM untouched. Nobody has the time to work through them, so a warm database earns nothing.
Money goes into portal listings, paid search and social, but when an instruction lands nobody can say with confidence what actually produced it, so next month's budget is a guess.
The connected system
Each part does one job well, and the parts hand off to each other automatically, so nothing depends on a negotiator remembering to check an inbox.
A site built to convert valuation requests and buyer enquiries, with branch and listing pages that actually rank and actually load fast.
Google and Meta campaigns aimed at vendors considering a sale and buyers actively searching, feeding the same lead infrastructure as your portals.
Portal enquiries, website forms and paid leads land in one place instead of scattered branch inboxes, tagged by listing, branch and postcode.
Drafts a reply to every enquiry in your tone, pulls out what the applicant actually said, and flags anything it cannot answer confidently.
Out-of-hours enquiries get a same-evening reply. Vendors waiting on a valuation callback get a scheduled nudge rather than a forgotten promise.
Applicants are asked about position, budget, timing and whether they have a property to sell, so a negotiator opens a qualified lead, not a name and a phone number.
Viewings and valuations are booked straight into the right negotiator's diary from their live availability, with confirmations and reminders sent automatically.
Applicants and vendors who are not ready yet get worked on a schedule: new listings that match, a market update, a check-in, so the database keeps producing instructions.
Every enquiry is tagged to the channel it came from, so you can see which portal, campaign or page actually produced viewings and instructions.
What we build
01
Portal and website enquiries answered, qualified and sent to the right branch and negotiator, with the applicant record created in your CRM automatically.
OutcomeApplicants hear back the same evening and land with the person who can help them.
02
Online valuation forms acknowledged, the vendor's details confirmed and a market appraisal booked into the lister's diary without a callback slipping.
OutcomeVendors get an acknowledgement and an appraisal slot before a lister has to chase.
03
After each viewing the negotiator sends a voice note or a short message. The system drafts the feedback, updates the property record and prepares the vendor update for approval.
OutcomeVendors hear back promptly and the CRM reflects what actually happened.
04
Past applicants and vendors are worked on a set schedule, matched against new listings and offered a market update, with replies routed back to a named negotiator.
OutcomeA dormant database starts producing viewings and instructions again.
Powered by SuperIntern
Through our partnership with SuperIntern: a per-person AI assistant for the people answering enquiries, working inside the system above.
In partnershipAn AI intern for the negotiator answering portal enquiries and booking viewings, sitting inside the system we build around it.
Partner link: OnlineWith.ai works in commercial partnership with SuperIntern. Your price is unchanged. Partnership disclosure.
What changes
Enquiries get an answer whether they arrive at lunchtime or after the office closes.
Each lead has a named branch, a named negotiator and a next action, so nothing bounces between offices.
Your CRM holds the enquiry, the qualification answers and the outcome without anyone retyping them.
The system takes the first reply, the qualification and the CRM entry, so negotiators start each day on viewings, offers and instructions.
Services
Start with one part or design the whole system. Each service has a starting-from price on the pricing page.
AI and automation · Starting from £5,000
AI business automation built around your documents, tools and rules: agents and workflows that run the repeatable work, so your team handles the judgement calls.
AI systemsDigital infrastructure · Starting from £3,500
Lead capture, routing and follow-up built around your sales process, so every enquiry reaches the right person with the right information at the right time.
Lead & Sales SystemsDigital infrastructure · Starting from £5,000
Strategy, design and custom development for businesses that need a website to carry real commercial weight, with lead capture connected from the outset.
WebsitesGrowth · Starting from £2,500
Account architecture, tracking and landing pages built properly from the start, so budget goes toward the searches that signal real intent.
Google AdsGrowth · Starting from £2,500
Campaign architecture, creative strategy and lead funnels built properly from the start, with tracking and follow-up wired in so leads do not go cold.
Meta AdsGrowth · Starting from £2,500
Technical fixes, keyword architecture and content built around the searches your buyers run when they are ready to act, not vanity traffic.
SEOGrowth · Starting from £2,500
Entity clarity, structured data and answer-focused content built so AI assistants can understand your business accurately and have a reason to cite it.
AI searchInvestment
Every project is scoped to the branches, listings and tools you actually run. A first implementation often starts with one part of the system, usually lead infrastructure or the website, and expands as it proves itself. Pricing is an implementation fee for the build, plus optional ongoing support quoted separately once scope is agreed on the strategy call.
Valuations, pricing advice, offer negotiation, referencing decisions, contracts and anything close to legal or financial advice stay with your people. The system drafts, routes, books and updates. It shows where each answer came from, flags missing information and asks for review rather than guessing about a property or an applicant. Applicant and vendor data stays isolated to your business.
What you get on the call
Why trust us
OnlineWith.ai is a brand of SLP Media Ltd, a Bath company with 12 five-star Google reviews for its website, advertising and design work.
5.0
Reviews are for SLP Media Ltd, the company behind OnlineWith.ai.
Luca was very professional from start to finish. All the changes that I asked for, and some recommendations he made were all carried out. I can’t fault his service.
Steven Plater
SLP Media Ltd designed a website for my agency and we are super pleased with the result. Hidden gem in the world! He was very helpful, informative and affordable. We will continue work with SLP Media Ltd for our ongoing media requirements. Highly recommend!!
Md Mafiqul Islam Mukul
Luca designed our new website and we are super pleased with the result. He was very helpful, informative and affordable. Highly recommend, we will continue work with Luca for our ongoing media requirements.
Stephen Carter
Luca was fantastic in assisting my 3D printing firm begin our first ad campaign. It has allowed us to grow our business so much faster than we expected. Thank you SLP Media!
Gabriel Davis West
The website for our caravan was designed by SLP Media Ltd. We are very pleased with the content of the webpage; it showcases our caravan located at Waterside, Devon. The enquiry form was recommended and allows people to contact us easily.
Christine Reed
I’ve had a website built by Luca and Seb. They are both very honest lads and genuine people. Honestly can’t recommend them enough.
Peter Rigby
Selected work
French restaurant · Preview build
A traditional French bistro in Montmartre with a full menu, wine list, gallery and table reservations.
View project
Property investment
A UK property investment firm site explaining its commercial-to-residential conversion model and taking investor enquiries.
View project
Driveways & landscaping
A resin driveway and landscaping company site covering services across Bath, Bristol and Somerset, built around free quotes.
View projectGood questions
We build around the CRM, portal lead emails, website forms and diaries your branches already use. We are not tied to one CRM or portal provider, so we confirm the exact connections on the strategy call and tell you before you commit if anything needs a bespoke connector.
It stays in your systems and in an environment isolated to your business. Nothing is shared between clients, and access follows the permissions you already set in your CRM. We agree exactly which fields the system can read and write before the build starts.
They do not need to learn a new tool. The system works inside the CRM, inbox and diary they already open every morning, and it removes the admin they like least. We launch with one branch, train the team who will use it and adjust based on what they tell us.
Everything that needs judgement or carries risk. Valuations, pricing, offers, referencing, contracts and compliance decisions remain human. The system prepares the work, shows its sources and asks for review when information is missing.
Each project is scoped on the strategy call around what your agency actually needs, then quoted as an implementation fee with optional ongoing support. There is no fixed menu of prices to pick from; the proposal sets out exactly what is included.
A first phase, usually lead infrastructure or the website, is typically the fastest to launch, often within weeks rather than months. The rest of the system connects in afterwards, in an order that matches what is costing your branches the most time now.
Reading
A pillar guide is coming that goes deeper on the tools estate agencies are adopting: lead follow-up, enquiry automation, viewing bookings, lead generation, Google Ads, Meta Ads and SEO for agency websites.
Estate agency
How to automate viewing and valuation bookings well: diary integration, qualification first, consented reminders, no-shows and what stays human.
Estate agency
How automated and AI-drafted follow-up works for buyer, tenant, vendor and landlord enquiries, including channels, timing and PECR consent.
Comparisons
Intent versus demand generation for estate agencies, recruiters and sales teams, with infrastructure needs, budgeting logic and a comparison table.
Lead generation
The anatomy of a lead follow-up system: capture, first response, qualification, cadence, channels, UK consent rules and where AI assistants fit.
SuperIntern
How a negotiator or lettings manager could use SuperIntern day to day, what it verifiably does, where it stops, and how OnlineWith.ai fits around it.
Automation
How to separate predictable CRM rules from tasks that need language understanding, and design a reliable handoff between automation, AI and people.
Your next step
Thirty minutes with the person who would scope and build the system. Your acquisition, lead handling and AI opportunities mapped, and a straight answer on fit and price.
No slides, no obligation. If it is not a fit, we say so.